Deborah Rollf shared how disjointed the process of posting an outside scholarship can be for a student. This effort requires attention from Financial Aid, Accounting Services, and Student accounts to be sure the amount is recorded on the student account, recognized on the financial aid package, and deposited physically in our bank. These teams partnered to improve the existing excel tracking system they have used in the past to minimize errors and student impacts. They will also continue to look for more ways to make this process better.
Fellow Change Agents:
Mary Frances Riner, Mandy Tucker, Missy Somers, Gail Sherron
Impact of idea:
Fewer students will have a delay in having their aid posted accurately to their account.
