Wyatt Haywood was frustrated when asked to provide an updated W9 and direct deposit documentation to receive a reimbursement via direct deposit when he is already set up for direct deposit in payroll system. He suggested that we should use the payroll information for reimbursement payments. This suggestion is one of the reasons we switched all reimbursements to route through Concur as it will enable KU to use HR Pay direct deposit information and not require employees to submit the extra documentation. This idea was implemented through the Pay in 30 project.
Fellow Change Agents:
Judy Hamner, Stephanie Howser, Mike Lewis, Nolan Haire, Karen Schaller, Jeff Day, Claire Bays
Impact of idea:
$11,500 annual efficiency savings
