As Addison’s office transitioned into a One KU office, she and her team began experiencing the challenges of working across both KU Lawrence (KUL) and KU Medical Center (KUMC). Navigating badge access, parking, IT systems, and even scheduling meetings quickly revealed that resources were scattered, inconsistent, or in some cases, missing altogether. Addison recognized that without a consolidated guide, One KU teams would continue to struggle with duplicative effort and confusion.
In response, a collaborative group of HR, IT, and administrative staff from both campuses came together to design a single resource that would clarify what employees need to know when working between Lawrence and KUMC. Over a series of meetings, the team aligned information on badge access, parking privileges, IT systems, email and collaboration, HR/payroll processes, campus safety, tours, and room reservations. The resulting One KU Orientation & Resource Reference highlights where processes align and where campus-specific differences remain, helping employees know exactly where to start, what to request, and who to contact.
The resource is now live on both campuses: posted on the KU Lawrence HR Onboarding site and Affiliate site, and on the KUMC HR Onboarding site. Jody Milford and Paul Mintner confirmed ownership of updates for their respective campuses, ensuring the resource will remain current as systems evolve.
Fellow Change Agents:
- Addison Keegan-Harris
- Jody Milford
- Paul Mintner
- Nick Galindo
- Luke Mancillas
- Regina Casto
- Brittany Sanchez
- Tom Johnson
Impact of idea:
This project reduces confusion and delays for employees working across both campuses by providing a single, authoritative reference. Instead of piecemeal emails or word-of-mouth guidance, staff now have real-time access to clear instructions, saving significant time for employees and HR staff while improving onboarding consistency and overall employee experience.
