Nancy Snow had just wrapped up a conference at KU and found herself spending two full days submitting payment requests—one by one—for each attendee who needed reimbursement. It was tedious and time-consuming.
As we rolled out the Independent Contractor Payment Request (ICPR) Form in KU’s new Finance Service Portal, we heard similar frustrations from faculty and staff. Those managing conference reimbursements or contractor payments said entering each participant’s information separately was slowing them down and pulling focus from their core responsibilities.
In response to this feedback, we introduced a bulk upload feature that allows users to submit multiple names and payment details in a single request. Faculty began using it right away—and it’s already making a difference by saving time, reducing errors, and streamlining the process. Now, KU researchers can spend less time on data entry and more time doing what they do best.
Fellow Change Agents:
- Nancy Snow
- Missy Somers
- Tanner Grubbs
- Katrina Yoakum
- Karen Schaller
- Michael Lewis
- Cindy Jacobson
- Judy Hamner
- Colette Gillespie
Impact of idea:
$1,500 annual efficiency savings
