Payroll Process Improvement


Penny Kellum's team has been dealing with an error message in payroll every time a CUN pay group was used on a pay line in payroll.  This was the result of a coding change made 11 years ago for particular earnings codes.  Those earnings codes are no longer in use but the error persisted.  Penny and Melissa Bissey researched a possible solution and made adjustments in our coding to test.  They were successful in implementing a way to bypass this error code and not make her team click through it when processing payroll transactions.

Fellow Change Agents:

Melissa Bissey

Impact of idea:

Payroll team will no longer have to click through this error message and save $625 annually in efficiency savings.  The biggest benefit is not feeling the frustration any longer!

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