Jessie Hamm had a manual process for reviewing payment requests, getting suppliers setup, and then payments created in our system. We have created a Finance Service request for SOFAs payment requests that utilizes workflow and automated report distributions for each team responsible for each task. This has allowed them all to get a daily worklist to focus on each morning rather than reacting to system notifications.
Fellow Change Agents:
Mike Lewis, Leslie O'Neil, Mary Sue Sledd, Krissie Druen, Reggie Mitchell, Stephanie Rasys, Erin Monaghan, Michelle Williams, Judy Hamner, Nolan Haire, Steven Johnson
Impact of idea:
This will streamline the request, approval, and coordination effort on getting payments done on time.
