Every semester, International Student Services and Student Accounts worked together to identify the appropriate group of students to receive a student sponsorship fee. The way the old process worked was multiple queries were pulled from different systems and manual comparisons were made to put together a list of students to manually add a Student Accounts group post. Mandy Tucker thought there should be a better way to identify and assess this charge each semester. The team began building a Student Sponsor form in the Finance Service portal for both Student accounts and ISS to use when a new international sponsorship student was identified.
Part of the process is putting these students into the appropriate student group in our Enroll & Pay system. Once in the student group, our Student Information systems team built a process to automatically assess the fee for students enrolled and in the student group. This removes the need for pulling and reviewing multiple queries and having to create a manual group post to assess the students. Now student accounts reflect the appropriate charges in real-time rather than depending on the manual process each semester to be completed before Third Party sponsorship billing occurs.
Fellow Change Agents:
- Mandy Tucker
- Adam Phillips
- Shawn Wettlaufer
- Lynne Vanahill
- Yuki Watanabe
- Angie Dopp
- Dee Anna Rendall
- Rachel Sherman
Impact of idea:
- Elimination of manual reviews of reporting and creating lists of students to pass between teams to post charges
- Student accounts reflect real-time balances
