Your Ideas Matter
Jayhawks Elevate is successful because of you. Your ideas make us better. Read some of the stories of our successes so far to improve your campus experience. Maybe you will be next!
Transparent Plan for Addressing Salary Inequities
Sam Evans was frustrated with the lack of a clear plan for addressing the significantly lower than market wages. Executive leadership was in agreement with Sam's assessment and is working to regularly address and update our campus partners on the effort to bring competitive wages to our Faculty and Staff.
Fellow Change Agents: Jeff DeWitt
Impact of idea:
When there is a clear plan to address critical components to employee satisfaction, we can build trust with our Faculty and Staff.
Provide Standard Service Now Training to New IT Hires
Ben Brassart began to notice not all new hires were getting consistent training on Service Now when they joined the team. Once he surfaced this idea, IT has developed and deployed some up to date Service Now training to their new employees. In addition, they have a plan to help address the new employees and refresher trainings in the future to keep everyone on equal footing.
Fellow Change Agents: Tom Roderick and Tom Johnson
Impact of idea:
A better equipped IT staff who can utilize Service Now to its fullest capacity will result in better service to our campus customers.
International Travel VISA Support
Faunia Tuma discovered how challenging it can be to obtain a Travel VISA for our Faculty/staff. When researching this issue, we found that our dedicated CTM travel agents will provide this type of service. They are travel experts and are there to help. Other VISA and international travel information is on our Travel website.
Fellow Change Agents: Faunia Tuma, Lori Gutsch, Chris Blackman
Impact of idea:
Our international travelers can depend on travel experts to support them and improve their travel experience.
KU Bookstore Improvements
Michael Dunlap though we could drive more traffic to the KU Bookstore with a few changes to the lighting and layout of the store. The KU Bookstore was in agreement and is already planning on enhancements to their existing lighting, signage, and highlighting budget-friendly options to improve the shopping experience
Fellow Change Agents: Alex Todd and Christopher Blackman
Impact of idea:
More people will be drawn in to shop at the KU Bookstore!
Finance Onboarding Experience
Erin Barker, James Rupprecht, and Debra Carter all noticed how our existing onboarding process did not adequately welcome and make our new Jayhawks feel at home. A combination of Finance and IT team members created a new onboarding process that combines resources, tours, and even peer connections to welcome our new team members. Part of the program suggestions are to bring remote employees to campus to connect with their teams. This will put them in a better situation to succeed and feel like they are part of the Jayhawk community.
Fellow Change Agents: Ramia Whitecotton, Cheryl Coon, Katie Hinkle, Laura Hamilton, Mandy Tucker, Willisha Thompson, Jim Rupprecht, and Debra Carter
Impact of idea:
The new onboarding process should lead to improved retention of our employees.