Your Ideas Matter
Jayhawks Elevate is successful because of you. Your ideas make us better. Read some of the stories of our successes so far to improve your campus experience. Maybe you will be next!
Revised KU Bookstore Purchasing Guidelines
Alex Todd was noticing how our previous KU Bookstore transaction limits of $200 on University Procurement cards was causing difficulties for their customers and training new employees. Alex worked with KU partners to revise our guidance on purchases in the KU Bookstore to have no limit on KU/KUCR procurement cards. The only limitation is for technology purchases which should always be done through a purchase order. Because Alex and the Kansas Memorial Union team was willing to bring up an old policy and procedure for review, we made changes to improve our campus partners shopping experience.
Fellow Change Agents: Katrina Yoakum, Heather Blanck, Mike Ayres, Jack Kredo
Impact of idea:
This change should lead to a smoother shopping experience for our campus partners to buy from our local KU Bookstore.
Transparent Plan for Addressing Salary Inequities
Sam Evans was frustrated with the lack of a clear plan for addressing the significantly lower than market wages. Executive leadership was in agreement with Sam's assessment and is working to regularly address and update our campus partners on the effort to bring competitive wages to our Faculty and Staff.
Fellow Change Agents: Jeff DeWitt
Impact of idea:
When there is a clear plan to address critical components to employee satisfaction, we can build trust with our Faculty and Staff.
Provide Standard Service Now Training to New IT Hires
Ben Brassart began to notice not all new hires were getting consistent training on Service Now when they joined the team. Once he surfaced this idea, IT has developed and deployed some up to date Service Now training to their new employees. In addition, they have a plan to help address the new employees and refresher trainings in the future to keep everyone on equal footing.
Fellow Change Agents: Tom Roderick and Tom Johnson
Impact of idea:
A better equipped IT staff who can utilize Service Now to its fullest capacity will result in better service to our campus customers.
International Travel VISA Support
Faunia Tuma discovered how challenging it can be to obtain a Travel VISA for our Faculty/staff. When researching this issue, we found that our dedicated CTM travel agents will provide this type of service. They are travel experts and are there to help. Other VISA and international travel information is on our Travel website.
Fellow Change Agents: Faunia Tuma, Lori Gutsch, Chris Blackman
Impact of idea:
Our international travelers can depend on travel experts to support them and improve their travel experience.
KU Bookstore Improvements
Michael Dunlap though we could drive more traffic to the KU Bookstore with a few changes to the lighting and layout of the store. The KU Bookstore was in agreement and is already planning on enhancements to their existing lighting, signage, and highlighting budget-friendly options to improve the shopping experience
Fellow Change Agents: Alex Todd and Christopher Blackman
Impact of idea:
More people will be drawn in to shop at the KU Bookstore!
